Order Policy


Orders will be shipped within 2 working days from completion of the ordering process. Products will be shipped to the address specified by each customer during the order procedure. Shipment costs will be charged to the customer, and will be specified during the ordering process. The Company makes all possible efforts to ship orders within the time period specified.

We currently ship to the following countries: Greece, Belgium, France, Germany, Cyprus, Luxemburg, Holland, Austria, Bulgaria, Denmark, United Kingdom, Ireland, Spain, Italy, Hungary, Poland, Portugal, Slovakia, Sweden, Czech Republic, Finland, Norway, Estonia, Latvia, Lithuania, Malta, Romania and Slovenia. Unfortunately, the shipment cost to other countries are so high, that makes purchases not worthwhile for our customers.

We are constantly searching for the best, safest, and most economical solution to include more countries to our shipment list. If you have wholesale inquiries however, please fill in the wholesale inquiry form in the Contact us section of the website.

Shipment delays

Your order can be delayed for one of the following reasons:

  1. During extreme weather conditions, strikes, force majeure affecting shipment and delivery
  2. In case that email and/or phone communication with you is not possible
  3. If there is a problem during the processing of your order for example:
  • A problem with the ordered product
  • A problem with the payment
  • Your details have been incorrectly entered),etc


Risk of damage or destruction of products
Shipped products are insured for all damages during transportation. Validity of this insurance ends at the moment of receipt of the product by the customer.

Contact Us

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42 Alopis str, Athens - Greece
P.C. 118 53
T +
MΚ +30.6974.95.50.74
E contact@greatfood.gr

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